Privacy and who handles your data
Subtilitas is run by SYNF (BHIK Studios Ltd). Your company owns its guides, photos, videos and sign-off records. We keep them to run the service for you.
We keep each company's data separate. People only ever see their own company's guides and records.
Sub-processors
These companies handle data for us so we can run Subtilitas.
| Company | What they do | What they see |
|---|---|---|
| Cloudflare | Network security and delivery | Traffic between your phone and our servers |
| Amazon Web Services (Amazon SES) | Sending emails such as invites and password resets | Your name, email address and the email we send you |
| Stripe | Card payments, invoices and VAT | Billing name, email, address, VAT number and card details. We never see full card numbers. |
| Anthropic | AI drafting and translation, on the Site plan and the free trial | Files you upload to draft a guide, and guide text you ask to translate. Not used to train AI models. |
Questions about your data: contact SYNF.